If your organization is already ISO Certified, you’re most likely already experiencing many of the benefits provided by certification or management systems. The certification process has been initiated or completed with the Certification Body of your choosing, which means that it’s time to move forward and grow– except it isn’t always that simple.
It isn’t uncommon for businesses to end up dissatisfied with the work of a Certification Body. There are many reasons this can happen, from expenses to difficult audit scheduling. Are you experiencing any of these issues, and is it time to transfer your certification?
Top Reasons for Certification Transfer
- Increased Certification Cost
- Poor Scheduling
- Client/Customer Service
Increased Certification Cost
The certification process has the potential to be costly as it is, and depending on the Certification Body, extra expenses may push things a step further. On the other hand, some Certification Bodies may offer competitive rates or better value for the services provided. If the cost of certification is too high with another Certification Body, it may be time to seek a company that can provide better services for a more affordable price.
Poor Scheduling
There are many steps throughout the certification process, such as audits and meetings, and even audits or maintenance that take place after getting certified. The key to these steps is time efficiency; not every business has time to worry about poor scheduling or a process that is taking too long. If the services being provided by your Certification Body are taking too long or scheduling an audit with their auditors proves a consistent challenge, it may be time to find a Certification Body that suits your timeline better. Time is money, after all!
Client/Customer Service
When progressing through the certification process or running into any challenges, your organization will undoubtedly have questions or concerns to discuss with the Certification Body. Good customer service, responsive support, and training resources are essential to having a smooth experience with certification. The Certification Body that you’re working with may be lacking in professionalism or just simply isn’t meeting your expectations for service quality. Their performance may not be up to par, or you may have concerns about the quality of their audits. There may be better Certification Bodies that can provide the quality of service your organization is seeking, while effectively supporting you during the certification process and after.
Certification Transfers
To experience the full benefits of ISO Certification and carry out the certification process in a timely manner, a competent and non-overly expensive Certification Body is essential. You can transfer your certification at any stage of the certification process to one that better suits your needs.
Consider transferring your certification to the ISO Certifications Group. We will utilize your last report from your previous certification body, so that there are no gaps in your certification. We also know that transferring your accredited certification is a big decision. Our team of experienced professionals is here to ensure all of your needs are taken care of before, after, and during the transfer process.
If your organization is recognizing any of the issues listed above throughout the certification process with another Certification Body, begin discussing if a Certification Transfer could be beneficial.
